Payment & Security

How your payment is taken, who handles the card details, and what your accounts team gets afterwards. If you buy on a purchase order or need a quote before you can raise one, that is covered below too.

Card details never touch usStripe and PayPal take them directly; we cannot see your full card number at any point
GST tax invoice every orderIssued electronically by an Australian company with an ABN
Encrypted on every pageSSL across the whole site, not only at checkout
On this pageWhat you can pay withBusiness accountsTax invoicesOrder verificationYour informationFAQ

What you can pay with

Prices on this site are in Australian dollars and include GST.

Credit and debit cardsProcessed by Stripe. Visa, Mastercard and American Express.
PayPalIncluding PayPal Pay Later where your order qualifies.
Apple PayOn an iPhone, iPad or Mac with Safari.
Google PayFrom a supported browser or device.
Bank transfer (EFT)Select Bank Deposit at checkout. Our account details are shown with your order confirmation.
Gift certificatesApplied at checkout if you have one.
Store creditApplied at checkout if your account holds a balance.

How payment is handled

Card payments on this site are processed by Stripe, and PayPal payments by PayPal. Both are PCI-DSS compliant payment providers. Your card details go directly to them over an encrypted connection and are never stored on our servers — our team cannot see your full card number at any point.

The connection between your browser and this site is secured with SSL encryption on every page, not only at checkout.

Business accounts

Paying by bank transfer

Bank transfer suits businesses that pay on an invoice rather than a card, and it is the usual choice for larger orders. Choose Bank Deposit at checkout, transfer the amount using your order number as the reference, and we dispatch once the funds clear. If your organisation needs a quote or a pro-forma invoice before raising payment, email us and we will send one.

Working to a dateBank transfers take time to clear, and we dispatch after they do. If you have a deadline, tell us when you order and we will tell you whether the transfer will land in time.

Purchase orders and quotes

If you buy on a purchase order, send it through and we will work to it. Quotes are issued on request with everything itemised, including freight, so the figure you take to approval is the figure you pay.

Email sales@retaildisplay.com.au with what you need quoted and the delivery postcode.

Tax invoices

Our details for your accounts team

We are an Australian company — TLT GROUP PTY LTD, ABN 78 167 311 211 — and every order is issued a GST tax invoice electronically. If you need it reissued, addressed to a different entity, or sent to an accounts inbox, email us and we will take care of it.

Order verification

Some orders are held briefly for manual review — typically higher-value orders, or a first order where the billing and delivery details do not match. This protects you as much as us. If your order is flagged, we contact you directly to confirm a detail and release it; it is not a rejection and it usually takes minutes rather than days.

Your information

We comply with the Australian Privacy Act. We collect only what we need to process your order, arrange delivery and provide support. We do not sell or share your details with third-party marketing companies.

Frequently asked questions

Is it safe to use my card here?

Yes. Card details are handled by Stripe, a PCI-DSS compliant processor, over an encrypted connection, and are never stored on our systems.

Do you provide a GST tax invoice?

Yes, electronically with every order, from an Australian company with an ABN. That is what your accounts team needs for a GST claim.

Can I pay by bank transfer for a larger order?

Yes. Select Bank Deposit at checkout. We dispatch once the funds clear, so allow for transfer time if you are working to a date.

Can I pay on a purchase order?

Send it through and we will work to it. Email us first if you need a quote or a pro-forma invoice to get the PO raised.

Why is my order showing as pending verification?

It has been flagged for a quick manual check, usually because it is a first order or a larger one. We will contact you to confirm a detail and release it.

What happens to my personal information?

It is used for your order, delivery and support, and nothing else. We do not sell it or share it with marketing companies.

TLT Retail Display® is a registered trade mark of TLT GROUP PTY LTD (ABN 78 167 311 211), Australian trade mark no. 2627347.