Hospitality & Restaurants

Hospitality & Restaurants

Fitting out a cafe, restaurant or hotel

Work through the room the way a customer walks through it. Each stop is one decision and the type of product that settles it.

Start here

Three things get a venue trading: a sign at the door, a menu where the queue forms, and something on the counter that answers “how much”. The notices an inspector looks for come next, and they need holders too.

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1

At the door

Reach people who have not decided yet

The footpath sign works while you trade and the window works after you lock up. Between them they are the only things talking to somebody who had no intention of coming in. Inside the door, a stand carrying “please wait to be seated” does more for service than any amount of staff repeating it.

You needA pavement sign one person can put out and bring in, something in the glass for the hours you are closed, and a floor stand just inside for the first instruction a guest reads.

Folding A-frameLightest to move and the lowest profile in wind.
Fillable baseLight to carry out, heavy once filled on the day.
Window holderMagnetic front on the inside of the glass. No tape, no residue.
Entry floor standPlease wait to be seated, today’s sitting, booking notices.
TipIf it goes out and in every day, pay the bit extra for wheels. A sign that is a hassle stops going out, and a sign that stays inside sells nothing.
2

Where the queue forms

Let people choose before they reach you

Customers decide what to order while they wait, not at the counter. With no menu in the line, the counter gets blocked by “let me have a look…” and everybody behind waits for one person to read. Specials that change daily are a separate problem: reprinting them is a chore that quietly stops being done.

You needA floor menu stand readable from the line, a board for daily specials you can rewrite, and belt barriers to hold the line where you want it.

Ring binder lecternChange one page instead of reprinting a whole board.
Lectern with sign holderMenu below, ‘order here’ above. One footprint, two jobs.
Re-writable clip-onLiquid chalk marker, wipes clean. For a price that moves daily.
Belt barrierMarks the line without giving up a table.
TipIf the number changes weekly or less, print it — printed type is easier to read. If it changes daily, rewrite it. A handwritten sign that is current beats a printed one that is wrong.
3

At the counter and on the tables

Answer “how much” before they ask

One message per holder. A card listing five things reads as decoration; a card saying one thing reads as information. The same holders do the counter and the tables, so buy them in one order and the room looks considered rather than accumulated.

You needClear sign holders in the sizes you actually print, something to lift the back row of a counter display, and a lockable box if you take tips or run a collection.

Double-sided holderFor a counter or table people approach from both sides.
L-shape holderCosts less where the sign is only ever seen from the front.
RiserSteps the back row up so a whole cabinet is visible at once.
Lockable boxClear for tips and collections, solid for anything written.
TipPrint spares. The insert is the part that gets coffee on it, and ten in the drawer means it is replaced in seconds instead of next month.
4

Notices, compliance and wayfinding

The signs you are required to show, done properly

Amenities, exits, capacity, allergen information, licensing conditions, RSA notices, evacuation plans. Nobody enjoys them and an inspector asks for every one. Taped to the wall they look like an afterthought; in a frame they look like a venue that is run properly.

You needWall sign holders at A5 and A4 for the small permanent notices, and snap frames for anything larger or changed often.

Wall sign holderClear acrylic, screws to the wall, sits flat. A4 and A5.
Snap frameFour edges flip open. Change a notice without taking it down.
Counter holderFor allergen cards and table-level notices.
Brochure pocketTakeaway menus and function packs beside the notices.
TipBuy the compliance notices and the menu frames in the same finish. Mismatched frames on one wall is the detail that makes a tidy venue look untidy.
5

In the foyer and function rooms

Look organised when it matters most

A function is the one night a venue gets judged on presentation rather than food. A roped entrance reads as organised; a handwritten sign on a chair does not. In a hotel foyer the same applies to whatever guests pick up on the way past.

You needRope barriers for the entrance, a floor rack for what guests take away, spare ropes and sign holders to change the look between events, and a wall unit for the stairway you close every night.

Rope barrierFor a line that stands still and is meant to look formal.
Posts with a sign holderMembers only, private function, please wait here.
Brochure floor rackTourist information, in-house guides, event programmes.
Wall mounted barrierCloses the same stairwell every night without a post in the way.
TipBuy the posts you will eventually need in one order. Polished finishes shift slightly between production runs, and the difference shows most when they stand side by side.

Buying for more than one site?

Most of what we ship goes to organisations fitting out several rooms or several locations at once. Send the quantities, the sizes and the delivery postcodes and we will price it as one order, freight included, so the figure you take to approval is the figure you pay. Orders are dispatched within one business day.

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