Contact Us

Email is the fastest way to reach us

sales@retaildisplay.com.au
Monday to Friday, 9:00 AM – 5:00 PM AEST
We answer within the same business day.

We run this business online rather than through a shopfront and a phone room, and that is deliberate — it is what lets us hold stock, keep the overheads off the price and turn an enquiry around quickly. One consequence: we do not run a phone line. Put it in an email instead and you will usually have an answer the same day.

Email also suits the work. Most of what we quote involves sizes, quantities, finishes and a delivery address. A written specification can be checked, confirmed and referred back to later; a spoken one cannot. On a multi-site order that distinction matters to both sides.

What to include so we can answer in one reply

• What you are trying to do, not just the product code — if you tell us the space and the job, we will tell you when something cheaper or sturdier would suit you better.
• How many, and whether it is a one-off or a rollout.
• The delivery postcode, if you want freight included in the quote.
• Your date, if you are working to one.
• An order number, if it is about something you have already bought.

Visiting us

You are welcome to come and look at something before you buy it, or to collect an order yourself.

TLT GROUP PTY LTD
Unit 2, 97 Lewis Road, Wantirna South, VIC 3152

Please book first. We are set up for online orders rather than walk-in retail, so an email before you come means the stock is picked and ready and somebody is available to see you. Without notice we may not be able to assist you on the day, and the stock may not be ready for collection.

Orders, returns and support

Email or the form below both reach the same inbox — use whichever is easier.

For a return, include your order number and tell us what is wrong, and send a photo if it is a damage or fault issue. A photo usually allows us to resolve the matter without further questions.

For technical help — fitting a barrier system, mounting a snap frame, matching a part to something you already own — the more detail the better: what you already have, what it is being fixed to, and a photograph of the location. A one-line description rarely contains enough for us to identify the correct part or fitting.

Or use the form below

If you would rather use a form, it reaches the same inbox. The fields marked as required are the ones we cannot answer without; the remainder help us give you a complete response first time.